Responsible Gambling

Dear Visitor,

our goal is clear: we want you to enjoy your visit to our casinos. And to retain fond memories of us. For this reason we request a small favour in your own interest: Check yourself quickly and honestly when you visit one of our four casinos. Truthfully – before you start playing! Our brief check consists of 17 questions. If your answer to more than six of these is "yes", it means in your case that excessive gambling could become addictive! Do yourself a favour and take the information at the end of the check-up seriously. Please accept help!


1. Do you often spend longer gambling than you had intended?

2. Have you ever tried in vain to restrict your gambling?

3. After losing, do you try to win back your losses as quickly as possible?

4. Do you have a bad conscience after gambling?

5. Have you ever gambled to win money with which to pay off debts, or otherwise solve financial difficulties?

6. Does gambling have a negative impact on your vitality or efficiency?

7. If you have won, do you feel a strong urge to go on playing so you can win even more?

8. Have you often gambled until you had no money left?

9. Have you ever gambled to escape loneliness, worry, trouble or difficulties?

10. Have you ever borrowed money so you can go on gambling?

11. Have you ever sold anything to finance your gambling?

12. Have you ever committed, or considered committing, an illegal act to finance your gambling?

13. Has gambling ever made you indifferent to the welfare of your family?

14. Do you consume more alcohol or other drugs since you started gambling?

15. Have you ever missed work due to gambling?

16. Do you find it difficult to get up in the morning and meet your obligations?

17. Have you ever considered committing suicide in the last two years?

(Source: Careplay.ch, Switzerland)


Be honest to yourself!

If you have answered “yes” to six questions, it is in your own interest to consider your gambling behaviour!

You can find our application for a ban on gambling here.

Do you need help?

Then speak with people you trust! Or find out about suitable help.

The following are available to support you and your family

- The Helpline Glücksspielsucht (Gambling Addiction), Tel. 040 2393 4444

- Self-help online: www.automatisch-verloren.de.

- Bundeszentrale für gesundheitliche Aufklärung, Tel. 01801 372700. A first non-binding contact for anonymous questions and talks.

- More information at www.sucht-hamburg.de 

- International guests please find information on compulsive gambling at www.gamblersanonymous.org !


Gambling can become addictive. Admission from the age of 18 and above. Identification requirement.
Helpline: 0800/1372700 (free of charge).